Bruster's Myrtle Beach - Myrtle Beach, SC

 Tom Gilbride

Stop by today around 7:30 went to order and asked them to take one of the two scoops off a waffle cone and put it in a separate cup. The lady on the other end told me she would have to charge me for the cup. I said OK I went ahead and pulled around to pay and they handed me my waffle cone, which had two scoops in it and handle me a cup as to signify I was suppose to separate the scoops myself. After my failed attempt to try to dump one of the scoops in the cup, and in the process breaking the first cone, I asked if they would please separate one of the two scoops and put it in a cup like I asked. She took the two scoops and the broken cone back and came back with two scoops in a cup with a cone sitting on top again futilely I struggled to use the waffle cone to scoop one of the servings out of the cup and broke the 2nd cone in the process and these people working here are looking at me like I was stupid. I asked for help once again….Then The lady, I originally spoke to who told me they would have to charge me for the cup eventually came to the window and asked me what did I want Stiff and abruptly. I explained to her that I just wanted one of the scoops from my waffle in the cup, like I had previously asked for she told me the next time she would have to charge me that she didn’t charge me this time but when she originally asked me when I was first ordered I said OK so I didn’t understand what the big issue was then. The shift lead came over and told me that I’m not allowed to order it like that ever again but if I did, they would have to charge me separately for the cup …which is contradictory. Needless to say, I don’t know why those three women in there had such awful attitudes. If you had just ran it up correctly the first time and charge me for it There would not have been an issue, but instead three of them made A big deal and went as far to tell me that they wouldn’t be splitting it up ever again if I came back and asked. Interesting that you’re mad at me because you cant follow simple instruction.

 Gorge K

As always, delicious!!!! Everyone is so friendly and never a long wait. My furbaby, Max, always enjoys his free treat, a pup cup. Highly recommend Brusters for excellent service and ice cream treats!!!

 Sharon Wilkerson