COVID-19 Statement

Posted April 3, 2020

During these unprecedented times, we are thankful to be permitted per local and state ordinances to continue to bring joy to our communities.

We will continue to do everything we can to serve you safely by complying with all recommended social distancing practices.

Please help us by observing the following customer guidelines:

Store Hours

Check Before You Visit

Check for updates to operating hours and follow guidance from your local, state and federal government officials.

Wait In Your Car

Please wait in your car if there are more than 10 people in line at the Walk Up Window.

6ft Distance

Practice Social Distancing

We ask that you adhere to social distancing guidelines of maintaining 6ft between yourself and the next customer in line.

To-Go

Ways to Order

Varying by location, our stores are customizing ways for you to order safely including call ahead ordering, drive-thru or even home delivery options where available.

Enjoy Your Treats at Home

All orders are served to-go. Our patios and dining areas are closed in order to comply with state and local ordinances to limit gatherings. Please no consumption on premises.

Please be patient. Please be kind.
We’re all in this together.
Thank you!

 


Posted March 23, 2020

During these challenging times, we will continue to do everything we can to serve our communities safely. We’re thankful to be here for you in these ways:

To-Go

Orders To-Go

All orders are to-go. Varying by location, our stores are customizing ways for you to order safely including call ahead ordering, drive-thru or even home delivery options where available.

6ft Distance

For Your Safety

Our patios and dining areas are closed. We encourage everyone to maintain a 6 feet distance from each other.

Rewards

Reward Expirations Will be Extended

If you have a reward expiring soon and aren’t able to use it, we’ll be sure to keep it safe. After all of this is over, we’ll have your reward waiting for you. You won’t miss out!

Store Hours

Before You Visit

Check for updates to operating hours and follow guidance from your local, state and federal government officials.

Our Commitment

Our Commitment

We are committed to following the guidance of the Centers for Disease Control (CDC) and other public health and food safety experts, as well as industry resources like the National Restaurant Association (NRA).In addition to our regular cleaning procedures, increased sanitization measures have been implemented with special attention to sanitizing the store, high traffic areas, hard surfaces, signature pads and drive thru equipment.We continually reinforce our existing health and safety practices, such as frequent and proper hand-washing, use of gloves and actively encouraging employees to stay home from work to seek medical attention if they are ill or demonstrating symptoms.

As this situation is top of mind for all of us, the safety of our family of employees and communities of customers will remain our top priority.

 


March 13, 2020

To our community of valued customers,

The health, safety and wellbeing of our franchise partners, employees and customers is our top priority.

As the landscape continues to evolve around Coronavirus (COVID-19), we at Bruster’s are working closely together to monitor local, state and federal news and regulations to adhere to up-to-date information, precautions and procedures.

We are committed to following the guidance of the Centers for Disease Control (CDC) and other public health and food safety experts, as well as industry resources like the National Restaurant Association (NRA).

In addition to our regular cleaning procedures, increased sanitization measures have been implemented with special attention to sanitizing the store, high traffic areas, hard surfaces, signature pads, dining areas and drive through equipment.

We are reinforcing our existing health and safety practices, such as frequent and proper hand-washing, use of gloves and actively encouraging employees to stay home from work to seek medical attention if they are ill or demonstrating symptoms.

As this situation is top of mind for all of us, the safety of our family of employees and communities of customers will remain our top priority.

 

Jim Sahene

CHIEF EXECUTIVE OFFICER
BRUSTER’S REAL ICE CREAM