Bruster's Old Town Manchester
Richmond, VA
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Today’s Fresh Flavors at Old Town Manchester - Richmond, VA
Because our product is made fresh-right in each store, available flavors and menu items vary by region and location.Premium Ice Cream
Sherbets/Ices
Bruster's Ice Cream Social
Local Reviews
The experience I had at this location today I will not be returning unless they have different staff. I ordered a hot fudge sundae and was charged for a hot fudge brownie sundae after I specifically said I didn't want a brownie. Tanjina proceeds to tell me since I'm getting strawberry toppings it will equal the same, instead of just correcting the order. I'm pretty sure I was over charged. Once I received my order, the scoops were very skimpy and when I questioned it, was told the hot fudge melted the ice cream. I have ordered hot fudge sundaes numerous times from the Chester location and have never experienced inadequate portions. I asked can they add more ice cream and was flat out told no because it was already two scoops, and then he proceeded to go back and forth with me instead of apologizing and rectifying the situation. And to make matters worst, closed the window while I was still talking as Tanjina stood there laughing. I should've just requested a refund but this 1 star review will get posted and I will be contacting corporate.
80BaBy
Hands down the WORST Bruster’s location I have ever been to. HANDS DOWN. Can’t take an order correctly because of a huge language barrier, and can’t make drinks right because most likely they don’t care. It’s nothing more than a LED lit vape shop that sells ice cream.
Drew
The cashier let me order a mint blasts with brownie and didn’t tell me they only make it with vanilla ( which is not posted on their outdoor menu) until after I paid and tipped. I spent time deciding on a flavor only to be given something I didn’t order and this all could’ve been avoided if he said “we can only make it with vanilla” , It would’ve taken no effort.
Rae'Shawn Crutchfield
About our Old Town Manchester location!
Welcome to Bruster's Ice Cream Old Town Manchester location! Our mission is to make the world a sweeter place, one scoop at a time. With over 24 ever-changing flavors handmade fresh in our store daily and 150 recipes on rotation, we offer a wide range of frozen treats that are made with the freshest ingredients and crafted to perfection. Because our product is made fresh in each store, available ice cream flavors and menu items vary by location.
At our Old Town Manchester location, our certified ice cream makers provide the highest quality products and exceptional service. We believe that every scoop should be an unforgettable experience, and that's why we take pride in creating unique homemade ice cream flavors that will satisfy any sweet tooth.
Whether you're in the mood for a classic banana split or have the courage to take on a Purple Dinosaur, we have something for everyone. Our homemade ice cream is available in fresh baked waffle cones and bowls, cups, ice cream sundaes, blasts, freezes and milkshakes, and we also offer a variety of toppings to customize your treat.
In addition to our homemade, delicious ice cream, we offer frozen treats such as sherbet, vegan non-dairy oat milk flavor options, and Italian ice. Our vegan non-dairy oat milk flavors and no sugar added ice cream options are perfect for those who are looking for alternatives without compromising on taste.
Please be advised that any of our products may contain, or may have come in contact with, allergens including Eggs, Milk, Peanuts, Soy, Tree nuts, and Wheat. Before placing your order, please inform your server if a person in your party has a food allergy.
Visit us today and discover the delicious range of homemade frozen treats that Bruster's Old Town Manchester location has to offer. We look forward to seeing you!