Bruster's Virginia Beach Blvd - Virginia Beach, VA

On 10/15/24 at approximately 8pm I stood at the window for at least 3-4 minutes before anyone acknowledged me the 1st time I got there…asked the young lady if they could break a $100 bill…she said no…no problem…I left and went and got something smaller from food lion…came back and ordered a turtle sundae with a brownie…she did not bother to warm the brownie at all…it was frozen solid and hard to break through with a plastic spoon…did not give me the right change and I had to mention that to her…and the music that played on the radio was beyond unprofessional (rapping about smoking weed)…I’ve been here in the past and never had a bad experience…i definitely won’t be back.

 Tiffany Littlejohn

I went thru drive thru. Place wasnt busy at all for such great ice cream. I will return. This place is good expect to pay 7 for a huge cone

 T. Taylor

This was the first time I visited this place. The two young ladies that was working was fast professional and friendly. They did a great job handling the customers even though they were short staffed. The only thing that I did not like was the way the owner showed up and was talking to one of the employees very rudely. He did not apologize to the customers that was standing there for their wait. He then went inside and started to micro manage the two workers and go behind them removing some of the ice cream that they had started to pack for the customers. He also did not wash his hands when he came into the food service area. He should have jumped in to help them get the line down. I just didn't like his demeaning tone to the employees that was doing their best and that was helping him make money. He probably does not pay well and that's probably why there was only two people working. I was visiting from out of state and I probably won't go back to this location when I come back because of him and the ice cream was pricey for what you received. I have had better .

 Sheryl