Bruster's Williamsburg - Williamsburg, VA
5289 John Tyler Highway 23185, VA
Open Today Until 10:00 PM
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Today’s Fresh Flavors at Williamsburg - Williamsburg, VA
Because our product is made fresh-right in each store, available flavors and menu items vary by region and location.Premium Ice Cream
Sherbets/Ices
Sorbet
No Sugar/Fat Free
Local Reviews
Pulled up at 10:50am this morning. Sat in my car and waited for the young girl with pigtails to open up the store. She comes out at 11am , sees me, ignores that and goes about emptying the trash cans. At 11:02 apparently the rainbow shirt employee saunders up and says hello to her coworker. They both look my way and shake their heads. Rainbow shirt goes into the store. I'm waiting for any sign they are now open. None. No smile, no good morning, no we will be open in a second. None of that. I ask the pigtail girl from my car , 15 feet away , are you open? Clearly she didn't hear me. I get out of my car and ask 10 feet from her, are you open? No answer. Her back is to me. I say loudly, hey are you open today? She turns around and says why are you yelling at me! I say I have been standing here asking if you are open and you don't answer? She says , well I don't know! What time is it??? It's past 11am. I say. She says you don't need to yell. I wasn't. She says, you must have been too far away for me to hear! She stomps off. Still no one at the window. And I'm thinking if I am willing to sit waiting for an $8.50 ice cream cone , which is expensive, I should get the same welcome I got at Taco Bell minutes before. It went like this. Good morning, how can I help you? I need to read your menu. That's great, tell me when you are ready. I ordered seconds later. Thank you for your order , your total is $11, please come around. I get my order promptly and she says , thank you for coming today and have a great day. Simple customer service. But apparently at Brewsters it's my fault they didn't know the time, it's my fault I wanted an ice cream cone at 11am and it's just unreasonable of me to expect them to ask me how can I help you? Bottom line, I drove off without a cone. Who needs attitude with an $8.50 cone?
Alexi Hillton
Great ice cream. Staff is friendly and attentive.
John
Great ice cream shop! Will definitely go back when I’m in Williamsburg again.
Sara Grantham
About our Williamsburg location!
Welcome to Bruster's Ice Cream Williamsburg location! Our mission is to make the world a sweeter place, one scoop at a time. With over 24 ever-changing flavors handmade fresh in our store daily and 150 recipes on rotation, we offer a wide range of frozen treats that are made with the freshest ingredients and crafted to perfection. Because our product is made fresh in each store, available ice cream flavors and menu items vary by location.
At our Williamsburg location, our certified ice cream makers provide the highest quality products and exceptional service. We believe that every scoop should be an unforgettable experience, and that's why we take pride in creating unique homemade ice cream flavors that will satisfy any sweet tooth.
Whether you're in the mood for a classic banana split or have the courage to take on a Purple Dinosaur, we have something for everyone. Our homemade ice cream is available in fresh baked waffle cones and bowls, cups, ice cream sundaes, blasts, freezes and milkshakes, and we also offer a variety of toppings to customize your treat.
In addition to our homemade, delicious ice cream, we offer frozen treats such as sherbet, vegan non-dairy oat milk flavor options, and Italian ice. Our vegan non-dairy oat milk flavors and no sugar added ice cream options are perfect for those who are looking for alternatives without compromising on taste.
Please be advised that any of our products may contain, or may have come in contact with, allergens including Eggs, Milk, Peanuts, Soy, Tree nuts, and Wheat. Before placing your order, please inform your server if a person in your party has a food allergy.
Visit us today and discover the delicious range of homemade frozen treats that Bruster's Williamsburg location has to offer. We look forward to seeing you!