Bruster's Matthews - Matthews, NC
545 West John Street 28105, NC
Open Today Until 10:00 PM
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Today’s Fresh Flavors at Matthews - Matthews, NC
Because our product is made fresh-right in each store, available flavors and menu items vary by region and location.Premium Ice Cream
Sherbets/Ices
Sorbet
No Sugar/Fat Free
Local Reviews
Disappointing Experience at the Pickup Window I placed an online order as suggested by the sign on the side window, which clearly stated that customers could order online and pick up at that same window. I followed the instructions, stood in front of the pickup window, and waited patiently. I saw what looked like my order being prepared, but instead of opening the window or even acknowledging me (the only person standing there), the staff placed the order in the freezer and walked away. I assumed it must’ve been someone else’s, so I continued to wait. After another 5 minutes, I finally knocked and was greeted as if I had just arrived—despite standing there for over 10 minutes. Sure enough, my order had been sitting in the freezer the whole time. To make matters worse, the outdoor pickup area was infested with bugs, and I was getting eaten alive while waiting. On top of that, one female employee was club dancing in front of customers. While I’m all for fun and energy, it felt more unprofessional than entertaining in this setting. Overall, the lack of basic communication and customer awareness, combined with the uncomfortable environment, made for a pretty frustrating experience. Attached is a picture of our Bruster’s Blasts - a nice one inch short of the top.
Mike B
Dionne Royle
My son LOVES the plain Banana which they literally never have in rotation. When you guys 1st opened I could order a 1/2 or whole gallon and have it within 24 hours.. Called said would take 2 weeks to possibly have it . Left 2 stars because it is the best I have ever had, not just banana. You should ALWAYS have it plain like you would vanilla
Corey Jacobs
About our Matthews location!
Welcome to Bruster's Ice Cream Matthews location! Our mission is to make the world a sweeter place, one scoop at a time. With over 24 ever-changing flavors handmade fresh in our store daily and 150 recipes on rotation, we offer a wide range of frozen treats that are made with the freshest ingredients and crafted to perfection. Because our product is made fresh in each store, available ice cream flavors and menu items vary by location.
At our Matthews location, our certified ice cream makers provide the highest quality products and exceptional service. We believe that every scoop should be an unforgettable experience, and that's why we take pride in creating unique homemade ice cream flavors that will satisfy any sweet tooth.
Whether you're in the mood for a classic banana split or have the courage to take on a Purple Dinosaur, we have something for everyone. Our homemade ice cream is available in fresh baked waffle cones and bowls, cups, ice cream sundaes, blasts, freezes and milkshakes, and we also offer a variety of toppings to customize your treat.
In addition to our homemade, delicious ice cream, we offer frozen treats such as sherbet, vegan non-dairy oat milk flavor options, and Italian ice. Our vegan non-dairy oat milk flavors and no sugar added ice cream options are perfect for those who are looking for alternatives without compromising on taste.
Please be advised that any of our products may contain, or may have come in contact with, allergens including Eggs, Milk, Peanuts, Soy, Tree nuts, and Wheat. Before placing your order, please inform your server if a person in your party has a food allergy.
Visit us today and discover the delicious range of homemade frozen treats that Bruster's Matthews location has to offer. We look forward to seeing you!